Call Center AI
QA Review
Calls the AI scored below 7.5 for all clients, queued for Chloe Bennett.
5.8/10
Lewis Holt
· Apex Electrical ServicesMissed objection4m 12s · 12m agoLead: I've had two other quotes already, both cheaper.
AI: Okay, no problem. Shall I book you in for Thursday?
4.9/10
Nathan Jenkins
· Bloom AestheticsWrong price quoted3m 05s · 35m agoLead: How much is a consultation?
AI: Consultations are $49.
Lead: The website says free?
6.4/10
Laura Ali
· Coastline Dental GroupTalked over lead5m 40s · 58m agoLead: I just need to check with my—
AI: Totally understand, most people book first and…
7.1/10
Jade Sharma
· Harper & Co KitchensBooking not confirmed2m 51s · 1h agoAI: So I'll put you down for Friday?
Lead: Maybe, let me see.
AI: Great, speak soon!
5.2/10
Daniel Reid
· Northfield RoofingCompliance: no recording notice3m 33s · 1h agoAI: Hi there, you asked about a quote? Let's get you booked in.
6.8/10
Emma Shaw
· Atlas Retail InteriorsMissed upsell4m 02s · 2h agoLead: Can you do the bathroom at the same time?
AI: Let's focus on the kitchen first.